Training and reducing fear - This is how artificial intelligence can work in insurance

The Austrian newspaper Börsen-Kurier online featured Schoenherr expert Marguerita Sedrati-Müller discussing the role of AI as an assistant that helps improve task performance. She emphasised the importance of introducing AI thoughtfully, beginning with an understanding of employee needs and workflows, and highlighted the necessity of proper digitalisation before adopting AI. Additionally, she addressed the ethical responsibilities surrounding AI, the inevitability of its widespread use, and the importance of employee training to alleviate fears about AI taking jobs.

Read the more about it here in German.